Delivery Info

🚚 How Delivery Works

At Mo’s Music Market, we don’t do “throw it in a box and hope for the best”.

Every item is:

  • Carefully packed
  • Fully tracked
  • Properly handled (no corner-cutting, unless required)

Why? Because most of what we sell is:

  • Fragile
  • Valuable
  • Irreplaceable

So we price delivery to reflect the real cost of getting your gear to you safely.

💷 Delivery Costs

Delivery costs are very simple: there is a flat £9.99 charge for every order.

All deliveries are tracked, and larger items require a signature on arrival.

 

⏱ Delivery Times

Orders are dispatched within 1–2 working days. Order cutoff time is 2pm GMT.

Typical delivery time is again 1-2 working days.

If something’s urgent, drop us a message, we’ll do what we can.

📦 Packaging

We take packaging seriously.

That means:

  • Proper boxes (not recycled cereal packets)
  • Internal protection where needed
  • Extra care with fragile and vintage gear

Especially for guitars and used items, where original packaging often doesn’t exist.

Mo refuses to cut corners on packaging. It costs a bit more, but your gear arrives alive.

💎 High-Value Items

For higher-value gear, we automatically:

  • Use fully tracked courier services
  • Require a signature on delivery
  • Ensure appropriate insurance cover

This protects both you and us. In the rare occasion where something goes wrong, don't worry; that's our problem, and we'll deal with it quickly.

📬 Missed Deliveries

If you miss a delivery:

  • The courier will usually attempt redelivery
  • Or leave instructions for rearranging

Please keep an eye on tracking info, we’ll send it as soon as your order ships.

🏪 Collection (Free!)

You can collect your order for free from:

Mo’s Music Market
73 Elgin Street
Dunfermline
KY12 7SD

We’ll let you know when it’s ready.

❓ Questions

If you’re unsure about delivery for a specific item, especially larger or unusual pieces, just get in touch.

We’re always happy to help.